Contract Management and Customer Service Specialist
Description
Are you looking for an exciting new professional challenge on the beautiful island of Mallorca? Sonnenklar is seeking a dedicated and motivated individual to join our growing team in Mallorca for a full-time position. In this role, you will play a key part in our daily operations by managing customer contracts and providing exceptional support to our clients. If you are organized, communicative, and want to build your career within a modern and forward-thinking environment, this opportunity is the perfect fit for you.
Your daily tasks will center around ensuring our customers receive top-tier service and that all administrative contract details are handled with the utmost care. Specifically, your responsibilities in this position will include:
- Efficiently managing and processing customer contracts from start to finish
- Providing friendly and professional customer support via telephone and email
- Assisting clients with various inquiries and resolving complaints in a timely manner
- Maintaining, updating, and organizing customer and contract database records to ensure data accuracy
To be successful in this role, you should bring a reliable work ethic and a genuine passion for helping others. We are looking for candidates who possess a structured approach to administrative tasks and meet the following profile:
- Previous experience in customer service or contract administration is considered a distinct advantage
- A friendly, approachable demeanor combined with a strong orientation toward customer service
- A structured, precise, and highly reliable way of working under your own initiative
- Solid working knowledge of standard MS Office applications
At Sonnenklar, we believe in fostering a supportive and positive working environment where every team member can thrive. When you join our team here in Mallorca, you can expect to benefit from:
- Active collaboration within a modern and progressive company operating in the energy sector
- A pleasant, open working atmosphere alongside a highly motivated and friendly team
- A structured onboarding process to ensure you receive all the training and support you need
- Attractive working conditions designed to support your professional growth
- Reliable working hours scheduled from Monday to Friday, allowing for a great work-life balance
If you are ready to take the next step in your career and join our dedicated team in Mallorca, we would love to hear from you. Please send your complete application, including your current CV, directly via email to rrhh@sonnnenklarenergie.com. We are looking forward to receiving your application and finding out how you can contribute to the success of Sonnenklar.
